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Using Passport Ultra to download programs recorded on satellite TV receiver

I was assured by both Future Shop and Bell that I just needed to plug in the USB to USB Passport to satellite receiver and I could back up my receiver recordings.     When I try to do this I get the message on the TV that there is nothing connected to the USB.    Can somebody help please.

Hello,

The passport Ultra has not been designed to backup programs out of a Satellite receiver.  I recommend that you contact your Satellite receiver manufacturer or cable company for more information.

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