User Logons Not working

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
#1

The only logon I can use is the Admin, no users are accepted – simply tells me incorrect Credentials - Yes OS5

#2

If you’re trying to log into the NAS admin panel, only the admin account can. Are you able to provide more detail?

#WDUserRewards

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#3

Only the admin account can access the dashboard.

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