User getting kicked off 1 of the shares every night-

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

I have 1 user, the employer owner boss man, that keeps having to reconnect to 1 of the 3 shares I setup on his computer each morning. 

Running a peer to peer with 4 win 7 dell boxes and the wdex4. 

Is the solution so simple i will regret posting the question? 

THanks in advance. 

JD 

2

Hello,

Try mapping the share manually and make sure you select the option “reconnect at log on”.

You can also try setting static IP for the my cloud.

3

I guess i will learn to be better at details… 

1-Drives were mapped manually, seems that only 1 of the 3 disconnect. Possible that the user is accesing it while an internal EX4 backup is runnng if that might be worth mentioning. Reconnect at logon is set as well. 

2-The first thing I did was assign it a static ip once setup and running. 

Sorry I left that out. I attempt  to cover the ‘easy stuff’ before Iask for help from others hat in hand. 8^)

Thanks for your time in the reply.

JD  

4

Well it is still happening… only 1 of the 3 shares does it, i have used the ‘net use’ command and after disconnecting it will actually disconnect. Ran the delete option just in case. 

Why only 1 of the 3 shares? and it’s the most important 1. 

5

Hello,

I recommend you contact support directly for assistance.

Contact WD

6

Well I submitted a support request and no replies yet-

Now it has started kicking myself and others off at random.

When trying to reconnect i have been getting the to many connections or connected under different names error- 

I am implementing a .bat file left over from the previous domain to use the ‘net use’ command to delete and remap the drives as needed.

hoping that cures the issue.

JD