I would like to express my frustrations over this useless piece offe product that I have bought from West Digital, WD My Cloud Mirror 6TB.
Since the day I have bought till now, I am unable to do a proper sync on my new MacBook Pro that I have bought few months back.
I have downloaded a software, WD Sync from the official website hoping to have a synchronised data for both my personal and business data. However since the day I downloaded till today, I am unable to go through installing this software as it always prompt me wrong passwords no matter how many times I have key in my password correctly.
I have tried calling the technical hotline a few times and every time is a disappointment as the problems were not even solved.
And when I finally asked for a replacement, I was told my warranty period has ended and nothing they can do about it.
Isn’t these classic examples of poor quality products and product support service???