i bought my book 10 TB and i install the western discover to use it on my PC with windows 10 on it. I set the hardware encryption and it work well but thing got weird when i use the same disk on another computer nothing happen, the disk is juste spinning. could you please tell what is going on. my guest is may be if in install western discover it may work but i dont wanna install the sofware whenever i have to use the disk on another computer. thank for you help.
Most of WD external drive when lock with a password, it has a CD partition that come with unlock file to unlock your device. If the device doesn’t have that CD partition then you would have to install WD security software to unlock your device.