usb2


#1

NOT GREAT ON COMPUTER SAVVY. I PUT NEW USB2 CARD IN DELL E521 WITH XP . WHEN I PLUG IN WB DRIVE IT COMES UP ON USB SCREEN IN BOTTOM CORNER OF SCREEN AND SAID I COULD PLUG INTO A FASTER USB PORT. I CLICKED BUT CAN'T FIGURE OUT WHERE IT IS. IT DON'T SHOW WHEN I CLICK ON THEIR INFO. THE CARD I PUT IN IS SUPPOSED TO BE USB AND FIRE WIRE. I KNOW FIR WIRE WORKS , I HAVE USED FOR A YEAR OR SO.


#2

Welcome,

If I’m not mistaken, all the ports on the e521 are USB 2.0 standard  **Actually I just confirmed it.   

Does your error only occur when plugged into a port on the add-in card?  What brand/model is the card?  Is it a VIA based chipset?

Also, please check your BIOS settings and ensure “High-Speed” or the equivlent settings is selcted in BIOS under USB controller settings.  I just worked on a e521 last week…  I think pressing F1 gets you into set up during boot. 

If this is only happening with the card, you might need newer drivers for it… ?