WD Community

USB Probelm

Hello Community

At first i want to apologize when my english is not as good as yours.

I am new here and i heard about this Forum on the German HelpLine from WD.

At first my Problem.

I have a WD TV device (Firmware 1.01.77) and I connected an WD 1TB my Book Essentials HD. This external HDD has no chance to switch off with an I/O switch. So it has to switch it off by sending no Power trough the USB cord. with My PC it work great butwhen I connected it to the WD TV device and switch this one off the HDD get power form the device anyway. Is this a Problem someone knows…can it be fixed. dows anyone knows if WD plans to fix it by new Firmware

It just su** to switch the device off an i have to move to my TV an fingering in the very farest corner to pull the Powerline from it.

Thank you for your attention

With kind regards DNLupus

Sorry but i havent found something with this headline

I had the same problem and asked the same question, you have to switch the player off to power down some WD TV media players.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.