USB freeze issue

-

Which firmware?

1.12.14

 

 

 

-

What happened?

If I'm watching netflix I cannot plug in a HFS+ harddrive via front or back usb port or WD device will freeze and remain unresponsive until unplugged/rebooted

 

 

-

What were you doing?

 

streaming netflix

-

Does this happen every time?

 

only with netflix. i cannot recreate the issue if im watching one harddrive and plug in another. or plugging in from the homescreen. i also have the media library service disabled.

-

What hardware and media were you using?

optoma hd33 projector

samsung 1.5tb external hfs+

owc 1.5 external hfs+

WD TV SMP

 

 

-

Did this happen with previous firmware?

only tested on 1.12.14 and 1.11.14

 

 

-

Does power cycling the unit solve this?

no

-

Does resetting to factory defaults solve this?

no

-

Have you tried this on other devices?

Yes. WD TV Live Plus. No issue with latest beta firmware. 1.06.41

Netflix was having some issues this week… make sure to reset the device to see if the issue gets resolved.