USB drive not recognised on MBWE


#1

Hi everyone,

I have read through some of the posts on this forum and searched for USB related questions, but I haven’t found an answer to my question.  Please bear in mind I am not completely technical, although I know my way around a laptop!

I have a Seagate 160GB USB hard drive that I was using as an extension to my PC storage when disk space became a little tight.  I then bought my 1TB MBWE yesterday (it has the white light strip down the front, I think there are other versions with a blue ring?) and wanted to attach my USB drive to it, as an extension of the storage.

I attached it this morning, but nothing happened - and when I check MyBookWorld, in USB disks under Storage, it says No USB disk(s) found!  Am I doing something wrong?  The USB drive is powered on and I attached it as per the manual (should be extremely straightforward surely?)

If anyone could give me any pointers that would be much appreciated!

Thanks for reading :slight_smile:


#2

Hi all, just to confirm, I have plugged the USB drive into my PC and it is recognised straight away, it isn’t recognised when I plug it into the USB port on my NAS drive.  Do I need to do anything in MyBookWorld to ensure the USB disk is recognised?  Or could this point to a faulty My Book?


#3

Does the USB drive power up when you plug it in? What file system is it formatted as?


#4

Hi, the USB drive has it’s own external power supply, so I have it powered on and plug it in.  I have tried plugging it in with the power off and then switching it on but that doesn’t make any difference.  However I notice it is FAT32 where the MWB is NTFS - so should I copy all the files off the USB drive, reformat as NTFS and then copy them back?