USB Drive + Major Stuttering / Out of Sync Audio

Hi All.

Recently purchased a WD HD TV live media player, and have watched a few movies on it now, both across a wireless network and off a usb flash drive.

However, I came to watch some movies tonight, some 720p, some 1080p and every movie stutters and the audio is out of sync. 

I tried watching the videos on my laptop and they play just fine. 

Any ideas what might be causing this? … At this rate I’ll be asking for a refund. 

Have you search the rest of the forum about this? I’d give it a try. Or, have you tried contacting WD’s Technical Support about this? I would consider giving them a call or sending them an email.

To Contact WD for Technical Support