I have the following setup:
- My Cloud 3TB (firmware updated a week ago)
- My Book Essential 4TB (firmware updated yesterday)
- A Windows laptop
My Cloud is connected to a local net. My Book is connected via USB to My Cloud. Both drives stand still next to each other on a shelf in a closed cabinet on another floor. There are two mappings on the laptop: “E:” for “My Cloud / Public” and “F:” for “My Cloud / MyBook”, which corresponds to My Book drive.
Now, quite often I loose the F: drive - reported disconnected by Windows. Looking at the web interface of My Cloud, I see usually two messages saying something like “USB drive unsafe removal”. By trial and error I figured out, that if I reboot My Cloud from that very Web interface, without ever physically going to the drives, “F:” drive is put back in service. Until next time. This happens roughly once a day or two.
Why one WD product doesn’t work with another WD product? Any recommendations on how to fix this?