I am trying to clone my existing 1 TB laptop HDD (Inspiron 7460) to a new WD Blue M.2 2280 500 GB SSD using the Acronis True Image WD Edition software, which I downloaded from WD support website.
I need to make the new SSD bootable on Win10 after the cloning is done (instead of my older HDD).
I have followed the downloaded software user guide step by step for a “Manual” cloning process, as I need to resize the partitions on the new SSD (primary OS partition 120 GB and 2nd partition for data as balance remaining), while making the new SSD bootable.
The laptop restarts and the cloning process proceeds as per the user guide, but upon completion when the laptop again restarts, I only get a black screen for a long time with the spinning “wait” mouse pointer, and eventually I get a blue error screen saying “Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.” But the system does not restart.
I therefore booted up using my older HDD by changing the BIOS settings and tried to repeat the cloning process one more time. But got the same result.
I need help to sort this out ASAP, please.
P.S.: I have noted that on the online FAQs/Support installation guide, there is one additional step “Restoration Method” mentioned after selection of Destination Disk. However, in my Acronis software cloning process, I do not get this step at all.