Kris10
December 20, 2017, 11:13am
1
Hello
Got it working after some tinkering…
Over internet it works soooo slow. Is it really not possible to get files directly up over USB 3.0?
My Finder shows the Storage device only as server but not as external hd.
Can I force my finder to properly display an list it as storage device?
Many thanks
Chris
drlucky
December 20, 2017, 4:02pm
2
You can copy files from a USB drive to the my cloud home using the my cloud home mobile app. See the knowledge base articles below for more info.
https://support.wdc.com/knowledgebase/answer.aspx?h=p1&ID=18256&lang=en&p=1101
Kris10
December 20, 2017, 4:33pm
3
Dear Dr. Lucky!
Many thanks for your answer but the link is empty or the topic was removed.
Any idea?
Many thanks
Chris
drlucky
December 20, 2017, 10:34pm
4
Not sure why that link is not working. The article is linked on the my cloud home support page. Maybe these links will work
With Western Digital product support, you can find an order status, register a product, check warranty status, and check on returns & replacements on your storage device.
https://support.wdc.com/KnowledgeBase/answer.aspx?h=p1&ID=18256&lang=en&p=1101