I have a Win7 PC (64 bit) with a 2 TB WD “My Book Essential” attached through a USB connection. I have been running Smartware v 1.5.1.6 for over a year quite routinely but due to its heavy demands on the processor (mainly the WDFME service) and reading recent opinions on the forum, I decided to update the software to the most recent v 1.6.5.
I successfully downloaded the recent Firmware v 1.019 and then the Smartware v 1.6.5. However, after rebooting, the new software would not do any backup. WDFME seems to have been replaced and I could only identify 3 services running: WDBackup, WDDrivemanager and WDRules. I can see the originally backedup data on the WD drive either through explorer or in the WD Smartware but backup will NOT run. The services are running and I have started and stopped and started again backup using the “Start/Stop RUN” button.
Any ideas would be appreciated.
Many thanks
Wayne