Upgrade my MyBook 1TB

WD External Drives External Drives for PC
1

Hello

I would like to upgrade my 1TB MyBook to a 3TB that I just bought.  Is there a compatibility issue, such as the maximum capacity this case will support ( WDH1CS10000N).

The MyBook unit is in the last three months of warranty, I don’t mind opening.

Many thanks in advance

2

If it’s a drive with Smartware it may not work. There is a circuit board that has the USB port on it. It has firmware on it and may not work with a different size. On top of that the board provides hardware encryption and any data on old drive will be uneless if connected as an internal.

Joe

3

I have a Hp pc that will not let me run the software update.You said that one of the ports is encrypted and will not let you run update.,What is my option?

4

All the drives that use Smartware are hardware encrypted. If this is a firmware update I wouldn’t do it unless I had problems. If it ain’t broke don’t fix it. If the update goes wrong you can use your drive for a paper wieght.

Joe