Updraft back ups to my cloud

[socomtactical]

HI Im struggling to connect to my cloud with updraft.

IT says failed to connect.

I can use the same log ins via my FTP client and it connects to my cloud fine.

Updraft i can connect to another webserver of mine with out issues so doesn’t seem like a updraft issue.

its a EX2 ultra my cloud if makes any difference.

[Keerti_01]

Hi @socomtactical,

Please refer to the article My Cloud FTP Connection Failure:
https://support-en.wd.com/app/answers/detail/a_id/22152

If further assistance is needed, please open a case with our support team at the following:
https://support-en.wd.com/app/askweb