Updating SAFEPOINT Alert says completed successfully but dashboard shows still copying

My Cloud OS 3 Personal & Network Attached Storage My Cloud
2

Did you contact WD Support about your issue as suggested in your OTHER thread about this same issue?

https://community.wd.com/t/during-update-on-my-safe-point-dashboard-says-100-complete-incorrectly/159390

Have you tried a 4 second reset or a 40 second system restore via the reset button on the back of the My Cloud? Sometimes that can solve certain issues.