Hi,
I have just purchased WD My Cloud. I am setting it up now. However, whenever I want to go the the dashboard to manage the users and so, it starts updating the firmware. It stays at 0% downloading with no progress. I tried it many times, and still the same. I tried the following:
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Restarting the computer
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Trying to update it from another computer.
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Trying to download the file and manually update firware from http://www.wd.com/wdproducts/updates/?family=wdfmycloud
Nothing works…I am a bit frustrated. Any help please?
Regards.