HI, I'M NEW HERE,, & IT'S MY FIRST TIME TO USE WD,, ANYWAYS, CAN SOMEONE HELP ME ON WHAT TO DO SINCE, JUST A WHILE AGO, I'M USING MY WB EXT. HD, THEN, A POP UP CAME IN SAYING 'UPDATE IS AVAILABLE', THEN I CLICKED ON IT, FOLLOWED THE INSTRUCTION, AND INSTALLED BOTH OS AND FIRMWARE. NOW, MY WD EXT. HD WON'T CONNECT WITH MY MAC LAPTOP,, HUHUHU,, CAN SOMEONE LEND A HAND ON THIS?? THANK'S...
what is the model of your HD Drive, if it has the smartware, then go to this link http://www.wdc.com/wdproducts/updates/?family=wdsmartwaremac and try to do the update again. Or if that fails try http://www.wdc.com/wdproducts/updates/?family=wdsmartwareutilitiesmac
Yea I did the same thing while on my mini 10v and tried twice also now my drive on both are full of junk and now don’t work right if at all
1. What drive?
2. Does your VCD show up on desktop?
3. Disk Utility see the drive?
4. Is it formatted correctly?
5. Does the drive spin and stay spinning?