hi, my my cloud mirror 8TB asked to do a firmware update.
I clicked yes, it did it’s update, but i never got a conformation it compleated. it is now sat with all 3 led steady blue but is not visable on my network.
Please help
tried to email for support but the page returns “An error was encountered during knowledge base search.”
Welcome to the Community.
Did you try using a different Internet browser You can also contact WD Support by phone.
http://support.wdc.com/contact/index.asp?lang=en
Support by Country
http://support.wdc.com/country/index.asp
i cannot email for support with both IE or Chrome
I have notified the Support teams about this.
About the email or the brick i have with all my data on after this firmware update. My drive is now sat in standby mode. Green data led on the back, just not talking.
