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Update problem

I have just updated My Book Essential and the screen now shows 

My Book with a washed out look with ineligible words

Please tell me how can I get it back to normal

Regards

Look4

Hello, if possible try connecting the My Book to another PC to verify if the same problem continues. You can also run a test using DLG. Check the link below. 

How to test a drive for problems using Data Lifeguard Diagnostics for Windows

Support for Western Digital Hard Drives | Western Digital

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