Update on My Cloud OS 5 Feedback

Hello My Cloud users,

We’d like to give you an update on the feedback we received and share some of the latest information with you as we have just released FW 5.05.111 today:

Indexing time & resources : In today’s firmware release 5.05.111, we addressed an issue to stop indexing the Time Machine network share. We are also working on some improvements and fixes in the coming releases. In the meantime, as mentioned in a previous post, if you do not need all your content to be visible in the mobile and web app, you can turn off indexing on the particular network share(s) under the Share tab of the web dashboard. If you do not need to use the mobile and web app, you can turn off Cloud Access from the web dashboard and that will stop the indexing.

Transmission app : In today’s firmware release 5.05.111, we have added support for the Transmission app. The app is now available for download from your device’s web dashboard. Transmission app is only configurable via web dashboard as part of security enhancement

Streaming with Sonos Music Speaker over SMB : In today’s firmware release 5.05.111, we have added the NT Lan Manager function in the web dashboard. To resolve this issue, please enable SMB1 and NTLMv1 from your device’s web dashboard. This fix is also applicable for other 3rd party appliances that require NTLMv1 authentication.

Default SMB version : In today’s firmware release 5.05.111, we have resolved an issue with SMB setting defaulted to SMB3 only, when upgrading from 2.40.157 to the previous firmware 5.04.114. Users who already upgraded to firmware 5.04.114 can modify the SMB setting in web dashboard under network settings if needed.

Docker : As mentioned in the previous post, we are making changes to our Linux Kernel configuration so Docker can be manually added. This change will be available in a future release.

Device wakes up from sleep every hour : We have been able to reproduce the issue and are investigating the issue. We will provide a fix in a future release.

Unable to backup USB drive as private share : In some scenarios users are not able to back up to a USB drive set as a private share. We have been able to reproduce this issue and will address it in a future release.

Web dashboard access is restricted to the same subnet : We have learned that some users have device setup in a different subnet and the restriction is impacting your workflow. We are looking into relaxing the restriction and allowing access to the web dashboard from other subnets.

Accessing MySQL from outside of network : We have noticed some users are asking to remove the restriction of accessing MySQL only from localhost. We will look into addressing it.

Transcoding on PR2100 & PR4100 : We are working on having an option to skip video transcoding in a future release. We’ll let you know when it is ready.

Apps page does not load : We noticed some users are reporting a loading issue with the apps page from web dashboard. We are investigating this issue.

Again, we thank you for all the feedback and suggestions you have provided. We will continue to provide status updates on these topics. If you have provided feedback that isn’t listed above, we may be still investigating it so please continue to work with our Support team to provide the details needed.

Thanks,

My Cloud Product Team

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