Update My Book


#1

For several weeks now I’m trying to update my 2 my book external harddrives. By scanning it says I have to remove 1 drive and then update the other one, but when 1 drive is removed, I get after scanning, the same message again that there are 2 drives and I have to remove one. Even removed both harddrives, the message is the same!! Hope somebody can help me!!


#2

Hi,

Can you confirm if you are trying to update firmware on your My Book drives by using the firmware updater?


#3

Hello,

Yes, starting my Mac, the updater appears and the message I get is that there are more than 1 My Book drives scanned and I have to safely disconnect one of tem!! After doing this, the message repeats all the time, so I can’t update the firmware!!

Regards,

Reinier Saalmink


#4

Hello,

Any solution found yet??

Regards, Reinier Saalmink