I tried to update My Cloud Gen 1 from v03.04.01-230 to v04.05.00-315, but always get the error message “Device does not have enough space for upgrade. (370002)”. Actually, it should have enough space, here is the df output:
/dev/root 1.9G 970M 856M 54% /
tmpfs 23M 456K 23M 2% /run
tmpfs 40M 4.0K 40M 1% /run/lock
tmpfs 10M 0 10M 0% /dev
tmpfs 5.0M 0 5.0M 0% /run/shm
tmpfs 100M 208K 100M 1% /tmp
ramlog-tmpfs 20M 3.8M 17M 19% /var/log
/dev/sda4 2.7T 2.2T 484G 83% /shares
I have tested several attempts:
- System only Factory Restore
- 40 second reset
- SSH update like this “/usr/local/sbin/updateFirmwareFromFile.sh /shares/Public/sq-040103-421-20150217.deb”
- update the first 4.x firmware
All attempts failed with the same “not enough space” error message.
The device was auto-updated to v4.x firmware before, then I downgraded to the last v3.x firmware following the post
Easy method to downgrade to previous version of the firmware
Does anybody have any ideas what could happen to my device? Are there any solutions I could try? I have searched the forum, and there were some similar topics without final solutions.
Any help is appreciated!