Unsupported USB device

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1

He was backing up though now he is asking to remove the attached device in mycloud NAS, and giving the following message:
" Unsupported USB device, unsupported USB device was detected
Remove the USB device." is connected by USB 2.0 to a RAID storage.

2

Hi yure.silva,

Just check the link below to get this issue resolved:

https://support.wdc.com/knowledgebase/answer.aspx?ID=19292&lang=en