Unsafe shutdown wd external 8T desktop

WD External Drives External Drives for PC
1

Hi
i bought a wd 8T desktop external nearly.i could create password for that by WD Security app , but i can’t find this hard in the wd smrtware app.because of that i can only safe remove by wd quick viwe.as result in hd tune pro i see several unsafe shutdown for this hard.
i removed all app wd and installed by new ver, but problem still exist.
other my wd hards (3t 6T) are appearance in wd smartware so i can remove them safely
when i use wd quick viwe for safe remove for 8T , i hear motor is silent but there is no LED or light in the case to i can realy recognize 8T is shutdown

2

Hello there,

Does the drive show up as a USB device in the system tray? You should be able to see the drive there and safely remove it from that section

3

Hi there
Yes, it does but next time when I see SMART on apps like HD Tune, It shows the increase in unsafe shutdown. I still have this problem with every WD External from last 5-6 years ago. But older externals are supported by WD SmartWare app.