Hi there
I have a black My Eseentials external hard drive, model number WDBAAA2500BK, which I have had for nearly 3 years.
I have always unlocked my drive via the Virtual CD. However, I have recently upgraded to Windows 8 and I am now finding that this Unlock feature no longer works. I just get the message that it has encountered an unexplained error and needs to exit. I tried running it in Compatibility mode but with no success.
I was just wondering if anyone else has experienced this problem? I have also tried updating the firmware. Thankfully, I have downloaded the Smartware software and it works OK within this.
It’s just a bit annoying though why the Virtual CD application doesn’t seem to be compatible with Windows 8. Perhaps WD could fix this in the next firmware update?
