" Unknown Security State:ff"

I have problem with My passport Ultra Metal Edition " Unknown Security State:ff"
That is not acceptable!!!
I need urgent solution
I already download all the updating and helping staff you mentioned in your website without any resolved!!!
Why that very bad…

Hi mmjehani,

You need to download the WD Discovery software from WD Support and use WD Discovery to unlock the drive.

I can not solve this way.

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