" Unknown Security State:ff"

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1

I have problem with My passport Ultra Metal Edition " Unknown Security State:ff"
That is not acceptable!!!
I need urgent solution
I already download all the updating and helping staff you mentioned in your website without any resolved!!!
Why that very bad…

2

Hi mmjehani,

You need to download the WD Discovery software from WD Support and use WD Discovery to unlock the drive.

https://support.wdc.com/knowledgebase/answer.aspx?ID=26162

3

I can not solve this way.

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