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Unix user\root access denied?

WD EX2 ULTRA permission Unix user\root, under Windows 10/11 error message access denied ?
So no backup is possible, and no file transfer delete from File also not possible?
Where is the problem?
Can anyone help me further?


Hi @Compare,

Please refer to the mentioned link: My Cloud: Folder or File Access Denied - Permission from Unix User\root Required: My Cloud: Folder or File Access Denied - Permission from Unix User\root Required

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Support for Western Digital Hard Drives | Western Digital

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