Uninstalls

I have a My Book Essential and my problem is that occasionally

 my book uninstalls all my files and I have to reinstall them again.

How can I stop this happening.

Regards

Hi,

Check the computer to see if you have a virus that is doing that… I don’t know how is possible that an external drive uninstall a program from  your computer

1 Like

Are you using a laptop computer? What type of drive are you using?

HP M7240UK PC

Windows 7

Explorer 9

Service pack 1

Regards

So you are using a desktop computer, also what do you mean by install and uninstall?? Are you talking about the programs? Also make sure the drives power adapter is directly connected to a wall outlet.