Uninstalling Smartware

Can anybody tell me how to uninstall smartware (oxymoron) software from my computer?  I have tried everything I can think of (including third party uninstall programs), and I can’t get this ■■■■ off my computer.  I want to use a third party backup program, but first I need to uninstall this program from my computer.  Thanks in advance…

Hi

when you try to uninstall smartware are you getting the error 1603?

No - I got that error when I tried to update the software.  I have solved my problem by letting a WD tech log on to my computer and delete the software, then install the update.  Everything is now right with the world…