Unexplained data

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

I reformatted the drive on my My Cloud ex4100 and now notice that it shows 319.64 mb worth of data. I have not saved any thing to the NAS and when I open it in windows file explorer there are no files. I did this reformat because there was over 6 tb listed under Other and I could not find the data in windows file explorer.

Any idea what how I can find out what this data consists of?

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2

Hi there,

I would recommend you to follow these KBA’s-
If My Cloud Dashboard is not showing the files and shares-
Know the reason, After a system reboot, the Samba configuration file does not match the actual shares on the device and the shares do not appear.

https://support.wdc.com/knowledgebase/answer.aspx?ID=17150

and

https://support.wdc.com/knowledgebase/answer.aspx?ID=26299&lang=en

3

Your error. You are not supposed to see what is in Other since it includes things like operating .system PLEX data and other things user is not to mess with. You should not have reformatted…

4

What a terrible explanation. You are 99% wrong mike27oct. The OP explains that there were 6 TB, (not 6GB) of data in Other category. This isn’t all OS files and Plex data. That’d be like 1% of the drive.
To explain what it is to you both is the Recycle Bin. If you have this setup, and you most likely do, UNC path to your NAS file shares (\<Nas IP) and you’ll see something like Recycle Bin - Volume_1. This will be all the files listed in Other. These do not count toward the space taken up by pictures, videos, music, etc, when they are there. Delete files in the Recycle Bin and voila! the Other GB goes down.
You’re welcome.

5

What you say about recycle bin is likely true, but since i empty mine right after deletes I would never know. My Other folder is 984 GB and I suspect it contains mostly PLEX media files.