My WD My Cloud (single 3TB drive) stopped working recently. I don’t remember the original symptoms other than I could not access it thru SMB, HTTP, or SSH. I took it apart, connected the drive to a USB adapter, and in Linux Mint was able to recover what I wanted from it. I checked the SMART data …

Unbrick Unsuccessful Unknown reason

sktn77a February 25, 2020, 1:11am 4

Sounds like you have the “corrupted auto firmware update” bug. Is this what you tried:

Confirm you have the 2nd Gen MyCloud before doing this.

Good luck!