Unable to upload file to WDMyCloudEX2

Hi guys,

Just bought a MyCloudEX2, powered it on, connected it to my router.

  1. I’m able to access it via the web browser
  2. I’m able to ping it continuously without any dropped packets
  3. I’ve turned off Windows Firewall

However I get this error message after installing the software. What could be wrong here?

I have also installed WD Access, and I tried to upload an image through that interface and I’m facing issues as well.


seems that your nas doen’t catch the DHCP setting… try to fix the IP address

I’ve did the same set up on my laptop, it’s able to connect to my NAS (through WIFI), however my desktop is still giving me the same problem (see screenshots in OP). What could the be cause of it?