As per WD instructions, I have downloaded the WDFirmwareUpdater.exe software and have tried to run it.
All I get is the message “The appliocation has encountered an unexpected error and is now exiting”.
I have a Dell desktop PC
(I note that the antivirus and antispyware software needs to be disabled but that I need to stay connected to the internet to down load the software from WD. I’m not keen to leave my PC with this protection disabled and open to the 'net. )
Also I notice that it takes helluva lot of my CPU capacity a great deal of the time. Is this normal?
Cheers and TIA, Chris