Unable to stream music from My Cloud Home?

My Cloud Home - Personal Cloud Storage My Cloud Home
1

Hi

I recently sent back my My Cloud storage device which worked fine till it broken down after a few months, this was replaced with My Cloud Home.

It’s connected with my Mac and I have added some music on it, yet when I connect with my iPhone or iPad with the My Cloud home app, I cannot stream the music as it tells me its preparing to export the file when I click on a song?? I want to stream from My cloud home to my wireless Sony SRS-X99 speaker through connecting with my iPad app. (this worked fine on the previous model)

Can someone please enlighten me of whats going wrong here? I really would like my money back yet have been told they will not refund! :frowning:

2

The Home is different in many ways, including the HOME app. I think I read the Home has to use Plex to play media files, incl music. Contact WD Home manual or WD Support for definitive answer.

3

Hi,

just try to install free app called Evermusic. This app streams your music from WD My Cloud Home to iPhone easily. Nice how to available here:

https://www.everappz.com/post/8-tb-of-music-on-your-iphone-with-evermusic-and-wd-my-cloud-home

4

Plex isnt working neither on my mac nor ios. I am using Evermusic too.