Unable to send support request

Tried to send support request (re unable to download WD Sync) got error message 2711617. Tried to get support for problem getting supprt and got error message 2711628. can anyone help please

No problem downloading both versions of WD Sync. Here are direct links:

Windows: http://downloads.wdc.com/wdapp/WDSync_1.3.5949.26210.zip
Mac: http://downloads.wdc.com/wdapp/WDSync_Updater_for_Mac_2.0.1.72.zip

Bennor, Interestingly attempting WD Sync from this email failed (couldnt download) but I suceeded using what looked like the same link in your next email. Thanks