Unable to run WDFirmwareUpdater.exe on 64 bit Win7

My WDFirmwareUpdater.exe unzipped with no grief on my Win7/64 PC. The version was built 10/7/2011, most current I believe.

Every time I try run the exe it halts after a few seconds and Win7 error message “The app has had an unexpected error and will now exit”

Troubleshooting compatibilty settings was futile.

What to do, please?

PS my P/N is WDBACX0010BBL-NESN

If the drive and software are working without problems I wouldn’t mess with the firmnware update. If it ain’t broke don’t fix it.

Joe

1 Like

WSBACX0010BSL-00

[deleted]

Djalma:

Have you tried to make a right  click over the executable file (Firrmware update file) and try to run the application as an administrator to see if it works?

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