Unable to roll back firmware

My wife upgraded to 1.09.10 and ever since then we cannot “Sort & Filter Content” on my Windows Share, which is part of my Media Library.

I have been unable to roll back to 1.08.17 using the instructions found here:  http://wdc.custhelp.com/app/answers/detail/a_id/5860/p/208,393/

I do steps 1 through 4, but nothing after that ever occurs.

Please help.

I’m in the same boat … It won’t see the rollback firmware on the USB stick.

Before you roll back, make sure your content source is still set to My Media Library.

Thanks, that fixed the missing green button.

I’d still like to know how to roll back.

pgfitzgerald wrote:

Thanks, that fixed the missing green button.

 

I’d still like to know how to roll back.

Have you confirmed you have the 3 files on your usb stick:

xxxxxxxxxx.bin

xxxxxxxxxx.fff

xxxxxxxxxx.ver

I rolled back on monday and all ok.

Cheers

http://community.wdc.com/t5/WD-TV-Live-Streaming-Firmware/New-Release-Firmware-Version-1-09-10-for-WD-TV-Live-Streaming/m-p/420396/highlight/true#M1728

Ok RichUK:

I think that WD just tweaked 1.08.17 to allow a rollback w/o editing the .ver file.  At least the time stamp on the .ver file shows 6-5-12 as to mod date, so I’m guessing that it has been updated.

I’ll try the roll back tonight when I get home from work.

Thanks again.

sbasile wrote:

Ok RichUK:

 

I think that WD just tweaked 1.08.17 to allow a rollback w/o editing the .ver file.  At least the time stamp on the .ver file shows 6-5-12 as to mod date, so I’m guessing that it has been updated.

 

I’ll try the roll back tonight when I get home from work.

 

Thanks again.

Yes the ver file has now been updated so your rollback should go ahead without any problems.