Netflix app is showing error aip-701 EVERY time app loads with any selected title. The connection to Netflix is working, but the app is useless in its current state. Troubleshooting completed: deactivation / re-activation using the arrow keys, power-cycling, etc… Firmare version 1.12.14. Hardware: WD TV Live Streaming Media Player. Other devices, including roku and Sony BDP work with the Netflix app fine.
Netflix uses Amazon Web Services to handle some things. There was a major issue and it was not working properly Christmas Eve into Christmas day.
After my initial post regarding Netflix app errors (“aip-701”) occurring with my WDTV Live SMP when trying to play any titles (I was using firmware version 1.12.14), I received a prompt suggestion from Harley at WD Service and Support to…
… roll back the firmware on a WD TV Live Hub Media Center or WD TV Live Streaming Media Player like this:
I performed that roll back to firmware version 1.11.14. I tested the Netflix app after the roll back “reboot” on 2 different titles (one was HD). Both titles now played… Nice!