Unable to play mp4 vidoe converted by HP MediaSmart Server EX495


#1

I am unable to play a mp4 video that has been converted by my HP MediaSmart Server. The video plays fine in my PC and Mac but not in WD TV Live. Wondering if others have encounted this problem before.

eneral
Complete name                    : F:\Troubleshoot - Media Server\Anger Management_Full.mp4
Format                           : 3gr6
Codec ID                         : 3gr6
File size                        : 1.19 GiB
Duration                         : 1h 45mn
Overall bit rate                 : 1 615 Kbps
Encoded date                     : UTC 2010-05-12 08:43:34
Tagged date                      : UTC 2010-05-12 08:43:34

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Main@L3.0
Format settings, CABAC           : Yes
Format settings, ReFrames        : 1 frame
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 1h 45mn
Bit rate mode                    : Variable
Bit rate                         : 1 546 Kbps
Width                            : 720 pixels
Height                           : 480 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Variable
Frame rate                       : 24.000 fps
Minimum frame rate               : 23.982 fps
Maximum frame rate               : 24.006 fps
Standard                         : NTSC
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.186
Stream size                      : 1.14 GiB (96%)
Language                         : English
Encoded date                     : UTC 2010-05-12 08:43:34
Tagged date                      : UTC 2010-05-12 08:43:34

Audio
ID                               : 2
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : 40
Duration                         : 1h 45mn
Bit rate mode                    : Constant
Bit rate                         : 59.8 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 44.1 KHz
Stream size                      : 45.3 MiB (4%)
Language                         : English
Encoded date                     : UTC 2010-05-12 08:43:39
Tagged date                      : UTC 2010-05-12 08:43:39

Text
ID                               : 3
Format                           : Apple text
Codec ID                         : text
Duration                         : 1h 45mn
Bit rate mode                    : Constant
Bit rate                         : 0
Stream size                      : 392 Bytes (0%)
Language                         : English
Encoded date                     : UTC 2010-05-12 08:43:34
Tagged date                      : UTC 2010-05-12 08:43:34