Like the title said, I downloaded Data Lifeguard Diagnostic for DOS, v5.19. I extracted it to my desktop. When I try to open it I receive a message that this version isn’t compatible with the version of Windows I’m running, which is Windows 7 Pro, 64 bit.
So I thought maybe I was supposed to just copy the file to a bootable floppy and tried that. But when the PC boots up at the DOS prompt I type DLGDiagv519.exe but receive a “bad command” message.
I’m sure it’s me. Can someone tell me what I’m doing wrong? Thank you.
Found this thread since I’m not finding how to post new…
I downloaded the DataLifeguard file “Diag504fCD.iso” and burned it to a CD. It’s supposed to create a bootable CD but when I try to boot the laptop it can’t find the files because it’s trying to locate them on the A:\ drive. There is no floppy drive on this laptop. I have the BIOS set to boot from the CD first. Tried to get help with tech support but after 20mins with a level 1 tech and then 20min on hold I was disconnected.
I am getting the same error message when I try to load the data lifeguard cd. It is looking for command.com on drive A: which seems to be what a DOS version of this software would do. Maybe there is a wrong file in the download section? My CD also gives me an error looking for the DLGLICE.txt file. I have burned 2 different CDs using 2 different software programs and get the same error messages on both CDs. I hope someone from WD will read these messages and have some idea of why this is happening with the software now. I don’t think burning any more CDs is going to help me diagnose my hard drive.
Seems hard to believe, but apparently this software app isn’t compatible with Windows 7?!!
I want to do a clean install of Windows 7 on my Dell laptop which came with WD7500BPKT. So I’d like to write zeros to th drive and initialize it for the install. However, this is apparently impossible to do.