I have two laptops, one running Windows 7 and one running XP. I first installed the WD Sharespace unit in August and was able to set up both pcs, map the drives and create backup plans. The WD unit is connected to a Linksys router via ethernet cable. Around late October, the Windows 7 laptop drive mappings to Public and Download were disconnected and I have never been able to reconnect them. The Windows 7 laptop is using a wireless connection. I have worked with WD, Microsoft, Dell and Linksys. The laptop running XP is fine.
From the Windows 7 laptop (one with the problem), I can ping WDSharespace.
I can log directly into the unit via IP address and admin login.
I can see the device IP from the wireless router.
If I try to map the drives using Discovery, it says that “the network path was not found” [.](file://%5C%5CWDSharespace)
If I try to map the drives using Windows Explorer or MyComputer, same thing. (I used the same credentials for WD admin id & pwd to the WD unit that I use when logging directly into the device.
I have reset the router to factory specs and recreated the network. Did not help.
I have the latest firmware on the device.
I have uninstalled and reinstalled the WD software 2xs, using the W7 versions on the website. Did not help.
Can you help?
