I’m getting heartily fed up of the My Cloud device, as I cant make a safepoint. And if I can’t make a safepoint, then I can’t trust putting my data on MyCloud.
Initially I bought a MyClod and was very happy (still am) with the ability to access my files over the network. This works very well for me. Good.
But when i tried to make a safepoint onto another WD Drive (a MyBook) on my network, it just failed with an error 402002 ‘Faied Request during this Safepoint operation’
I tried contacting support. who contacted me __after a week__ asking me for logs …
In the meantime, I had reasoned that perhaps I should buy another MyCloud - surely I could make a Safepoint on a MyCloud right next to the original one, plugged into next network socket?
WRONG. Now it tells me (after a long session of attempting to make a Safepoint) - ‘The Safepoint is in an invalid state, try updating to fix the problem’.
So I shifted all the files to the new MyCloud, factory reset the old one - maybe it had got messed up - and tried again, but the other way - new MyCloud to old.
So I bought a new router … my old one was old. Same problem.
Any answers? I have had various emails from support but they seem to have a weeks latency - really no use.
My quesiton - How can I successfully make a Safepoint on a MyCloud from another one? Surely it cant be that hard?