Unable to login to mycloud ex2 ultra

My Cloud OS 5 Personal & Network Attached Storage My Cloud EX Series
#1

Hi all,

I tried accessing the my cloud ex2 ultra this morning and am unable to do so.
I can ping the device.
The lights for both hard drive bays are glowing and at the back, the in and out lights are also glowing.

However, when I navigate to the static I have assigned to the my cloud ex2 ultra, I get a connection reset error.

I can however login via ssh.

How do I see if my data is ok and how do I access this device via its web interface?

PranavThis text will be blurred

#2

How to Determine Space Usage on a My Cloud Using SSH

Answer ID 30065

#3

Hi,
My data seems to be there. What do I do next? I cannot access the web server and in any case cannot back things up to the box.