I have recently purchased wd my cloud 2TB drive. It is all setup and I am able to sync up my folders from windows machine but when I am setting up the WD sync on my MacBook it is not letting me login. I am able to install the WD software but when I launch the WD sync application, it asks for me to sign in at the bottom of the window with the email address and password which I a able to sign in. It then has the WD icon in the middle for my WD cloud drive with the correct name so it is able to search the drive on my network. The “Next” button is greyed out until I click on the icon. As soon as I click next a small pop-up window appears which has the three users on my WD cloud drive (including admin). I tried to login with all three but it keeps throwing error message that the password is incorrect even though I can use that admin username to login through the web browser. Interestingly, when I set this up on windows machine, it never asked me for the admin password (only the email sign in at the bottom of the screen). I would really appreciate if anyone can help.