Unable to log in to the computer. But it can access the app.

One day, I can’t log in from the computer
To be exact, login is possible.
However, there is a message that says, ‘The login has not been authenticated’.

This is specific to login on the computer.
It can be accessed from Smartphone applications.

What is the problem?

Hi leehj,

It seems that this issue may be caused after the latest Windows updates. You can follow the instructions provided in below article in this concern: