I have recently reformated my laptop HD and re-installed 64 Bit MS7 OS and also downloaded all MS updates. I had previously conducted a full backup to my Book Essential. I have now downloaded WDSmartWare Installer 2.4.10.17, but when I go to run the prog to recover my backups, a prompt pops up saying “A reboot is pending has been detected. Reboot and retry action”.
No matter how many times I reboot my laptop, the sam prompt pops up.
Any advise pse?..I need my info 
Cheers
All sorted now. A previous thread highlighted a problem where the installer file had to be uninstalled after it had been opened.
Welcome to the Community.
I’m glad you were able to sort it out and I thank you for sharing the outcome and what worked for you.
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