Hello Group, I’m hoping you can help me find my WD over Wifi on my home network, and map a drive to it. I’ve got a WD Mycloud Ex2 Ultra in a home environment. The WD is ethernet-attached to my Comcast Cable Router (so I can see it from outside my home), but I do not use the Cable Router WiFi. I have a much stronger WiFi router (Asus RT-AC68U) that provides much faster Wi-Fi that is ethernet-connected to the Comcast router. My laptop is connected over the Wifi to my Asus Wi-Fi router. Its a Windows 7 64 laptop and I can access the WD through my web browser just fine. However, the WD doesn’t show up in my network or my homegroup. When I had the WD plugged into the ASUS router, I was able to see it and map to it, but I could not access it from outside of my home (double NAT problems, I believe).
I tried downloading and installing the WD Access program on my laptop. It is unable to find any WD devices on my network.
Any suggestions on how to see/connect to the WD? I think the problem may be that is is on one set of IP ranges (192.168.0.?) (Comcast router), where my laptop is on another set (192.168.2.?), connected to the WiFi router.
Thanks for any help you can offer!