Unable to enable plex

I’m having problems with my my cloud home.
I was using it great, with Plex as well and was happy.
Suddenly one day it just got disconnected and I couldn’t reach it no more. I had to perform data erase and now I can reach it.
But…now I can’t enable Plex at all. When I try to enable it, it’s just saying enabling but I does nothing. I have tried from PC,Mac,Android app but nothing.
What’s there problem??

Hi hab,

You can refer the steps mentioned in the link to try configuring the Plex on your My Cloud Home device again.